The shopper journey
Tap, open, take and close with supported hardware and payment methods. Scope the screen flow and brand presentation around the products and the intended audience.
SOFTWARE, PAYMENTS & CLOUD MANAGEMENT
Smart retail technology. One connected channel.
Connect the shopper journey with the operator's view. Branded software, supported cashless payments and a cloud dashboard bring the retail channel together.
CONFIGURED AROUND YOUR BUSINESS
Three parts of a connected retail channel.
The payment setup
Agree the gateway, onboarding and settlement arrangements before launch. Confirm processing fees and any pre-authorisation requirements as part of the operating cost.
The operator's view
Review sales, inventory and device status in a cloud dashboard. Use an agreed reporting setup to decide when to replenish and which locations need attention.
A branded interface, built around how you sell.
Your smart retail channel can carry your brand beyond the cabinet wrap. A custom touchscreen interface can introduce the range, explain the purchase steps and support a scoped campaign journey.
We offer custom coding for branded UI and customer flows. Integrations, employee access, campaign validation and other business rules are requirements to assess with the selected hardware and software; their availability is confirmed in the project scope.
- Agree customer screens and supported access methods.
- Define required reports and who uses them.
- Confirm integration access and data fields.
- Test purchase, exception and connectivity scenarios.
Use sales, inventory and device data to make decisions.
Sales reporting helps you compare product demand and locations. Inventory visibility supports the replenishment route. Device status and temperature readings, where supported, help identify machines that need attention.
The dashboard below is an interactive demonstration with sample figures. It illustrates Sales, Inventory and Devices views; it does not report live customer transactions or confirm a specific installation.
Validate the retail technology before rollout.
Choose acceptance checks around the actual customer journey and the information your operations team needs. Confirm recognition accuracy with the product range, transaction completion, report timing and what happens when connectivity is interrupted.
For a Malaysian rollout, include the payment onboarding, connectivity and support arrangements for each site. Our KL Sentral team can help scope a pilot before you expand the network.
INTERACTIVE DEMONSTRATION
Explore the cloud dashboard.
Switch between Sales, Inventory and Devices. All figures and locations in this demonstration are sample data.
YOUR BRAND / Control centre
Sample dashboardTotal salesRM 1,091.00
Across your retail network
Transactions86
Tap. Take. Complete.
Connected fridges03 online
One view. Every location.
Sales performanceMYR
Device activity
KL SentralConnected · 4°C
Petaling JayaConnected · 5°C
KL City CentreRestock recommended
Illustrative data. Your dashboard is configured around your hardware and business.
A FEW THINGS TO KNOW
Questions about technology.
- Is the dashboard data real-time?
- Real-time monitoring is available with supported hardware and connectivity. Reporting intervals, event delivery and the expected delay should be confirmed and tested for your chosen setup. The demonstration on this page contains illustrative data only.
- Can the software be white-labelled?
- Branded touchscreen UI, customer flows and agreed software changes can be scoped under Custom Build. The quotation identifies what is included, any integration requirements and ongoing maintenance.
- Can we connect our existing business systems?
- Integration feasibility depends on the available interfaces, permissions and data fields on both systems. Share the systems and required workflow so the technical scope can be assessed before development.